Returns & Exchanges

At Pakt, we stand behind the quality of our gear and offer a 60-day window for returns and exchanges to ensure you are completely satisfied with your purchase. Items must be in their original condition with all packaging and tags intact to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.

3

Drop Off Package

Affix the return label to the outside of the box and drop it off at any authorized shipping carrier location near you.

4

Receive Refund

After our warehouse team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing